HOW TO PROCEED IN CASE OF A SIZE ERROR?
We proceed to the exchange of your products in case of error so that you can have the right product. However, the return is at your expense for the moment, so make sure you find your size thanks to our size guide.
For the returns, thank you to send us an email at : Contact@nologosport.com
HOW TO CONTACT THE NOLOGO TEAM?
The mail to contact the Nologo staff is available in the "contact" section or directly by mail at: firstname.lastname@example.org
I AM A CLUB/TEAM AND I HAVE A PERSONALIZATION PROJECT, HOW CAN I DO IT?
To best respond to your club and team projects, please contact Florian, our sales representative, who will be able to answer your questions and assist you at best: email@example.com
HOW DO I TRACK MY PACKAGE?
For orders to France and Europe: once your order is ready to be shipped, you will receive an email containing the link to the tracking of your package.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept payment by credit card, Paypal and Stripe.
DO YOU SHIP TO .....?
We ship products all over France and Europe but also all over the United States thanks to our American subsidiary.
HOW CAN I BE SURE WHICH SIZE TO CHOOSE?
The size guide is available next to each product in the shop!
WHEN WILL THE STOCK BE REPLENISHED?
We regularly receive restocking so don't hesitate to contact us to be sure of the next delivery and not to miss your order.
I HAVE A DESIGN PROJECT FOR A PERSONALIZED OUTFIT, HOW DO I GO ABOUT IT?
Please contact the team at:firstname.lastname@example.orgThe creation process is quite long but can be done by our team. To save time, it is preferable to already have your design in PDF format before contacting us.
IS YOUR WEBSITE SECURE?
Our site is secure and all payments are secure. So don't worry.
HOW LONG DOES IT TAKE FOR MY ORDER TO BE DELIVERED?
Once the order is shipped, it takes a maximum of three (3) days to receive the order in France. Five (5) days for destinations other than France.