Thank you for shopping with us! We want to ensure a seamless and satisfying shopping experience, including the timely delivery of your purchases. This shipping policy outlines the details of our shipping processes, including information about shipping carriers, delivery times, tracking, and more.
Order Processing Time:
- Once your order is successfully placed, it will be processed within 1-2 business days.
- Please note that orders placed on weekends or holidays may experience slight delays.
Shipping Methods and Carriers:
- We exclusively use the Shipbob fulfillment platform to handle our shipping operations.
- Shipbob collaborates with various trusted carriers to deliver your orders efficiently and reliably.
- We currently offer shipping within USA and worlwide.
- Our shipping rates are calculated based on the destination, package weight, and dimensions.
- Shipping costs will be displayed during the checkout process before you confirm your purchase.
Estimated Delivery Times:
- The estimated delivery time is typically 2-4 days from the date of order processing.
- Please note that these are estimated times and actual delivery may vary due to factors beyond our control.
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
- You can use this tracking number to monitor the progress of your shipment on the Shipbob website or through the carrier's tracking portal.
Customs and Duties:
- For international orders, please be aware that customs duties, taxes, or other fees may be applicable upon delivery.
- The recipient of the package is responsible for any additional charges imposed by customs authorities.
Shipping Issues and Support:
- In the event of any shipping-related issues, such as delayed delivery or lost packages, please contact our customer support team.
- We will work closely with Shipbob and the shipping carrier to resolve the issue and ensure a satisfactory resolution for you.
Please note that this shipping policy is subject to change without prior notice. Any updates or modifications will be reflected on this page.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team for assistance.